FAQ

FAQ

Find answers to the most frequently asked questions about using TryInSecond.com to your advantage

Yes, we do. You can sign up for Free account and immediately start connecting with Worldwide manufacture, supplier and Buyers by Filling up short Form.

Free membership profile is valid for Life. There is no pressure on you to upgrade your account. Although we can assure you that a premium Member level of access is a much more effective means to be able to connect with potential counter parties on our network.

www.tryinsecond.com Endeavors to provide a safe and secure trading platform to all members, including yourself, to reduce the chance of Fraudulent activity and Prevent scam on our network, it is essential for all Premium members to verify their Account.

To Verify your account and ensure you do not face unnecessary admiration action on your profile, please email us verification@tryinsecond.com scanned legible English copies.

(Note: these documents are not uploaded on your profile, nor shared with anyone and are therefore absolutely safe with us).
If you represent a company: (Private Limited, Public Limited, Partnership, Incorporate etc.).
  1. Your Company Registration / Incorporation Certificate.
  2. Your company’s Government issued tax id (e.g., PAN id, VAT id, GTS No as applicable.)
  3. Address Proof for your company in the form of a latest utility bill (e.g., Phone, electricity, water bill) issued in the name of your company or any other address proof that may apply.
If you are register as an Individual User.
  1. Government issued photo id showing your name.
  2. Your proof of address in the form of latest utility bill (e.g., Phone, electricity, water bill) issued in the name of your company or any other address proof that may apply.
Note:
  1. Please enter the email subject as “Account verification Document (Your Login id).
  2. Please send your email to verification@tryinsecond.com.

Yes, any information you put on your profile has to be 100% accurate and real. Please do not enter fake details when creating your profile, as you would expect the same of any buyer or seller you connect with on www.tryinsecond.com

If you feel you do not want to make your details public for some reason, please do not create a public profile on www.tryinsecond.com

This is because the login ID you are trying to use to create a profile is already taken by someone else. Please choose a different variation of the login ID by adding numbers at the end of the one you are trying. e.g., If you are trying Datta and receiving an error message, please try Datta_1 or Datta12 etc.

To make your account as secure as possible, please make sure your password follows these guidelines:
  1. Contains at least one UPPER case letter.
  2. Contains at least one LOWER case letter.
  3. Contains at least one NUMERIC character.
  4. Contains at least one SPECIAL character (But Not Mandatory) from this list: @#$^&*
  5. Is at least 8 characters long.

Simply run a search on the search bar available on most pages of www.tryinsecond.com. Once you get the list of suppliers on the search results page, click on Inquire Now to send them a detailed inquiry. You can also try finding manufacturers and suppliers by browsing through our category list available on www.tryinsecond.com

We try our best to filter out suspect profiles, scammers and troublemakers through our profile verification services. However, this should not be the basis of your decision to transact business with someone you meet on our trade forums. We advise all our users to carry out detailed and complete background checks on any and every user they meet online by utilizing Embassy resources and third-party verification agencies. www.tryinsecond.com is lead generation company and not a verification agency and even through our verification process is stringent, it should in no way be constructed as 100% bullet proof. Lastly bear in mind even the strictest and most complete verification can not detect an intention to defraud, as a seemingly authentic company with proper documentation and paperwork can still turn out to be less than perfect when it comes to delivery. therefore, wherever possible please have face to face meeting before embarking on a new business relationship with a business you have met online.

Verification will be Done through Document verification or by through Telephone of supplier and service provider.

The Supplier Organization Sites are Checked by TryIN Second Team or Independent Third Party to Guarantee onsite operations subside there.

The Assessed Supplier Verification will be completely done by Independent Third-party verification for confirmation of Your Potential supplier main product.

All buying requirements go through a mandatory and stringent screening process by our lead verification department before getting posted on www.tryinsecond.com. During the screening process, our agents speak to each buyer and discard any leads were
  1. The buyer is unclear about their own requirement
  2. Buyer is seemingly fraudulent
  3. Value of purchase does not meet minimum purchase thresholds
  4. The lead lacks in other qualitative parametersThe requirement already stands fulfilled.
  5. Since we post hundreds of leads each day, it is not possible for us to do an in-depth company verification for all our buyers. And because of this handicap, we advise all our sellers to conduct detailed background checks of buyers before entering into any business relationship with them. Our screening of buyers should not be treated as a substitute for your own due diligence at any cost. This holds true not only for our website, but any other channel through which you receive business leads and inquiries.

Simply run a search on the search bar available on most pages of www.tryinsecond.com . Key in your product name and click. Once you get the list of buyers on the search results page, click on “Inquire Now” to send them a detailed response or a firm quotation in response to their buy leads.

Following are few helpful tips you can build into your buyer sourcing process to make it more effective.
  1. Always make your communication brief, to the point and relevant. When responding, make sure you include pricing information and highlight your prior track record in successfully handling large deals.
  2. Provide complete, sufficient and accurate information on your profile. Incomplete, badly written profiles can drive buyers away from your profile.
  3. Avoid spelling mistakes when setting up your product portfolio. Wrongly spelt product name will not appear in search results.
  4. Invest in a Premium profile. Paid profiles always come up on top of search results. Also, buyers want to see that your serious player and have a marketing budget. Lastly, you can highlight your company much more effectively by utilizing different sections of your Premium profile to talk about your production processes, your certifications, your quality assurance process etc.
  5. Provide fast and timely response to buyer inquiries. Respond now instead of tomorrow.
  6. Make onsite check verification and Assessed verification for make trust.

Your login ID gets tied to your Profiles on www.tryinsecond.com, Therefor the login ID cannot be changed science that would your profile invalid on web browsers.

if you have misplaced your login ID or do not Rembers it anymore clicks Reset password and reset your password.

if you already have an account with us, please login into your account first and visit on www.tryinsecond.com and add more product to your profile. If you are not a current member, please click www.tryinsecond.com and creates an account.

when you create a profile on www.tryinsecond.com , it gets manually reviewed by our support staff to ensure everything is in order and to make sure important details are not missing. Please bear with us while we work on getting your account approved and ready to go. To expedite this process, please send us an email with your account verification documents and we will work on your profile on priority. You can also talk to us through our support channels to see if your account can be approved ahead of others.

Our category list is fairly broad and can accommodate most products without issue. However, if in the rare instance you are unable to find an appropriate category to list your product under, please contact us mentioning your product and we should be able to help you with the most relevant category.

You can make modifications to your profile as well as products by visiting Area of your profile.The link to Edit your profile and products can be found in the menu that opens by clicking your username on top of every page of the site.

Following is brief list of benefits you can derive by upgrading to paid level of access. For a more complete list of feature comparison please look below.
  1. Increase your chance of getting found by buyers staying on top of search result.
  2. Get priority and fast access to buying inquires as and when they get published on www.tryinsecond.com
  3. Build trust with buyers by setting up a detailed tryinsecond profile and super descriptive and attractive online product portfolio.
  4. Get highlighted on our high traffic homepage to give an extra kick to your marketing effort.
  5. Get a chance to be included in email communication (as a potential match) a buyer receives just after posting their RFQ.
  6. Differentiate your business amongst the crowd of sellers by standing out as a Premium seller.

We employ industry leading payment gateways to receive and process your payments towards your membership upgrades. These gateways use best-of-the-breed advanced security mechanisms such as SSL to protect your credit card information. www.tryinsecond.com neither stores, nor comes to know your credit card information since you key in this information at one of our secure payment gateways and not directly on our website. Therefore, you can rest assured that your credit card information is absolutely safe when you upgrade your account on www.tryinsecond.com.

We try to upgrade your account within 1-2 hours after your payment is received during regular working hours. Outside of working hours, accounts get upgraded within a maximum of 12 hours. If you make payment on a public holiday or during the weekend, your account gets upgraded on the next working day. The fastest way to upgrade is to pay using credit card. International bank transfers or check payments typically take a few days to a week to flow into our accounts through banking channels.

Unfortunately, we do not accept cash payments towards membership upgrades. You can use Credit/Debit Cards (wherever available), Net-banking or International Bank-Transfer to upgrade your account.

For payments made using Credit Card/PayPal Account, the refund will be made to the original credit card or PayPal account from which the payment was initiated.

In case of Cheque/NEFT/Direct Deposit within India, the refunds can only be made to the account from which the payment was made. Therefore, when requesting for refund, please provide the following
  1. Proof of debit of subscription amount from the source account to tryinsecond bank account.
  2. Your bank details including account number, IFSC code and branch details.
In case of Wire Transfer initiated from outside India, the refunds can only be made to the account from which the payment was made. Therefore, when requesting for refund, please provide the following
  1. Proof of debit of subscription amount from the source account to tryinsecond bank account.
  2. Swift instructions of the bank where from original Swift transfer was initiated.

At the moment, we do not support the ability to pay membership charges in monthly instalments. This is something we are working on to introduce in the future.

No, we won’t. Once your membership is up for renewal, you can renew it yourself based upon the success you achieve in securing new business by interacting with our listed buyers. We will send you reminders in the form of emails or phone calls once your renewal is due but will never automatically charge your credit card.

We are a Global B2B Portal Headquartered in Navi-Mumbai.
Address: Shivaprakash celebration, Flat no-505 A Wing, Plot no-07, sector-11 Kamothe Navi-Mumbai- 410206.

No, you do not pay anything extra to access individual leads once you upgrade to a premium level of access. Our smart and intelligent lead matching service will send the most relevant leads to your inbox each day, based on your product list and keywords. If you feel that you need to access extra leads within your industry/product categories in addition to the ones we send to you, you can do that too. There are reasonable limits to the number of such leads you can request by browsing our site.

These are the points that set us apart from our competition
  1. Industry leading buy lead quality. Each lead gets verified before going live.
  2. Diverse, globally focused marketplace of manufacturers, suppliers and volume buyers.
  3. Custom sourcing of buyers for complicated products
  4. Competitively priced Subscription Plans.
  5. Provide inspection service of buyer if require for the quality of product.

At the moment, 12-month premium membership. If you would like to go for longer term (2 years) plans, please contact Sales.